FAQ

How can I listen to Jazz FM?

To find out how you can listen to Jazz FM click here.

I  have a device where I need to have a direct stream address, what should i do?

You can programme in the URL: http://tx.sharp-stream.com/icecast.php?i=jazzfmmobile.mp3

If you're using an internet radio device such as the Sonos or Reciva radios, you can manually add those links to listen if the directory has not updated.

How can I get my music on Jazz FM?

We're always keen to hear new groups and new music. If you think your tracks would sound good on Jazz FM send them to us at 75 – 77 Margaret Street, London, W1W 8SY or to chris.philips@jazzfm.com We accept both electronic and postal submissions but unfortunately cannot return any materials you send us.

How do I complain?

Jazz FM is licenced by OFCOM. We are under obligation not to broadcast material which is unfair, harmful or likely to cause offence. OFCOM regulates this principally by acting upon complaints received from listeners.

If you hear something you think is wrong, in the first instance, please send us a message as we'd like to help put things right. You can contact us here...

If you're still unhappy after contacting us, you can make a formal complaint to OFCOM.

Ofcom Contact Centre, Riverside House, 2a Southwark Bridge Road, London SE1 9HA

Tel: 0845 456 3000 (local rate) Email: contact@ofcom.org.uk

Can I get in touch with a presenter?

All of Jazz FM's presenters can be contacted via their own profile pages which can be found in the 'Presenters' section. Here you can also find out lots of interesting information about the presenters including their blogs and show times.