Now in Stereo on DAB across the UK
How to Listen in stereo on DAB…
First things first – if you are happy with the way you listen to Jazz FM then you don’t have to change anything – we are simply adding another way to listen.
We are available across most of the UK on DAB+ - the new standard for digital radio. So how do you get this? Follow these steps…
1. Use our postcode checker here to see if Jazz FM DAB+ can be received in your area. If it can – go to step 2.
2. Retune your DAB radio by hitting the retune/rescan/autotune/menu button and see whether Jazz FM Stereo appears – if it does, then your work is done! If it doesn’t or it does but you can't hear anything – go to step 3.
3. Try the actions recommended here. If you still can’t hear us go to step 4.
4. It looks like your radio may not able to receive DAB+ so you either have to continue listening to Jazz FM how you were previously or will need to buy a new “tick-marked” or Smart radio.
Frequently Asked Questions
Where are you broadcasting to on DAB?
We have increased our DAB distribution from Greater London to 75% of the country.
Where is be covered?
You'll always be able to listen to Jazz FM through a digital platform - be that DAB, DTV, online or through your mobile - however our enhanced DAB digital radio coverage now covers much of the UK. You can use the postcode checker to see if you'll be able to pick us up. The main areas that we won't initially be covering are the South West, the Kent coast, Norfolk, central Wales and in Scotland, outside of the Central Belt.
That's terrible, I live in an area that is not covered!
Of course, in an ideal world we would be able to broadcast everywhere. This multiplex - the transmitters that will host our station - is new, and they've had to balance the cost of building their network with the money they make from radio stations like us. Each additional transmitter covers less and less people, but costs around the same amount of money, we and the other stations have to choose where, in this initial roll out, we stop. If there were many more transmitters the costs would be so high that we wouldn't be able to afford to be on anywhere. There are also some parts of the country - particularly on the coast where were have to limit our signal so it doesn't interfere with stations overseas. However, we are covering over 75% of the population now.
That's all well and good, but not for me here!
Indeed. But, if we look at things like 3G, 4G and Freeview it tends to be a similar story - coverage starts with bigger areas and then rolls out to smaller areas later on. In Digital Radio that's happened with the BBC, with the other national multiplex (the people that host Classic FM and Absolute Radio) and also the local radio stations. We've also worked hard to make sure that you can hear Jazz FM on lots of other connected devices too.
I've read you're broadcasting in DAB+, what's that?
DAB+ is a newer 'flavour' of digital radio. It's more efficient and means more stations can be broadcast than used to be the case. In some other countries that only recently have had digital radio, they only operate DAB+ radio stations.
The radio industry has spent the last few years getting ready for DAB+ broadcasts in the UK. You may have seen a digital radio green tick on printed adverts, in retailers or heard radio adverts saying 'look for the tick'. If you see the tick it means that your radio will pick up FM, DAB and DAB+.
Nowadays the vast majority of digital radios sold are DAB+ capable, including all of the sets sold by big manufacturers like Pure and Roberts. In addition all cars that come with digital radios (that was 1.9 million last year!) have DAB+ as standard.
How can I check if my radio can pick you up?
Check with your manufacturer, or look on the box to see if it makes reference to having the tick mark or DAB+. Do an autotune of your digital radio and see if we pop up. If when you do that and can see 'Talk Radio' or 'Virgin Radio' on your set, but can't seem to find us it means that your radio isn't DAB+ capable.
It sounds like this is all designed to make me buy a new radio!
Not at all, as always Jazz FM is available on lots of different platforms - your computer, internet radios, mobile phones, DTV - it'll still be broadcast that way.
If I can get you at the moment on my digital radio, will I still be able to get you, or will something change?
Yes. If you can receive Jazz FM on digital radio at the moment, you'll still be able to get it. There are no changes for existing listeners, unless you choose to change to the new DAB+ stereo service.
What bitrate are you broadcasting at?
We're broadcasting at 32kbit/s Stereo AAC+. Using SBR and Parametric stereo (if you're interested).